Horizon Platforms Blog

Horizon Platforms are pleased to announce the launch of a new whitepaper aimed at the supermarket retail sector and the supply chain of contractors that support it. The whitepaper contains essential best practices for the specification of mobile extending work platforms (MEWPs) such as cherry pickers and scissor lifts. These are vital for essential works within retail spaces, particularly for projects concerning maintenance and refurbishment. The whitepaper also includes essential tips and advice around the safe operation of platforms in that environment.

Since 2008, Horizon has been on a mission to drive improvements in the powered access market. Improvements to the customer experience, improvements to quality of service, and improvements in standards and accountability. The needs of customers have evolved, but Horizon’s focus on customer centricity has seen the company grow significantly.

‘Altogether Better’ is a concept that Horizon developed to help define our vision of the business we are today. The key themes behind it will be very familiar to our customers. They’ll see it in the skill and dedication of our co-owner team, and their focus on customer success. They’ll feel it in the quality service and care provided by our network of cherry-picked partners.

This vision has guided the development of the business. Chief Executive Ben Hirst said “The premise of ‘Altogether Better’ is about articulating our unique business model. A model built on providing a top-quality service backed up by the expertise of skilled and committed people and partners.”

Horizon Platforms are proud to announce that we have recently been awarded an EcoVadis Silver medal, after being independently assessed by sustainability specialists, EcoVadis.  EcoVadis operate an assessment methodology that evaluates how well a company has integrated social purpose and sustainability into their management systems. Horizon were pleased to invite EcoVadis assessors to inspect our processes and provide objective feedback. You can imagine our delight when receiving the award of a Silver medal after our initial evaluation. This puts Horizon in the 88^th percentile of all companies that undergo EcoVadis assessment.

Ready to start the new year on the right foot? How about revolutionising the way you manage your powered access hire. Horizon Platforms are delighted to announce the launch of HireHub, the new online customer experience that offers you complete control over all aspects of hire.

This week we’re celebrating review number 100 on Trustpilot. Earlier this year, we began asking our customers for Trustpilot feedback, and we’ve been delighted with the response we’ve had so far. 

We wanted to be transparent with customers and use any feedback we received to celebrate successes and challenge ourselves to always be better. Over the last few months, the reviews that we’ve had have played a vital role. They’ve helped us in assessing our service offer, seeing what is working well and identifying opportunities for improvement.